Privacy Policy

Privacy Policy

Effective Date: September 2026

TrailFab Offroad ("we," "us," or "our"), a trade name of West Park Industries Inc., operates the website trailfaboffroad.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase.

Information We Collect

When you make a purchase, we collect information necessary to process your order, including your name, email address, shipping and billing address, and payment information. Payment processing is handled securely by Shopify — we do not store your credit card details.

When you browse our site, we automatically collect certain technical information through cookies and similar technologies, including your IP address, browser type, device information, and pages visited. This helps us understand how our site is used and improve your experience.

How We Use Your Information

  • Process and fulfill your orders
  • Communicate with you about your purchase (order confirmations, shipping updates)
  • Improve our website and customer experience
  • Comply with legal obligations

We do not sell your personal information to third parties.

Third-Party Services

Our store is hosted on Shopify. Your data is stored through Shopify's data storage, databases, and the general Shopify application. Shopify provides us with the online platform that allows us to sell our products to you. Your data may be processed in accordance with Shopify's Privacy Policy.

We may also use third-party services for analytics (such as Google Analytics) to help us understand site usage. These services may collect information about your browsing activity across websites.

Cookies

We use cookies to maintain your shopping session, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect site functionality.

Data Retention

We retain your order information for our records and to fulfill any legal or reporting requirements. If you'd like us to delete your personal information, contact us at the address below.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To make a request, contact us at:

Email: carter.west@trailfaboffroad.com

Security

We take reasonable precautions to protect your personal information. All transactions are processed through Shopify's secure, PCI-compliant payment infrastructure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:
TrailFab Offroad
West Park Industries Inc.
Email: carter.west@trailfaboffroad.com